Crisis AvertedYou may have been wondering where I've been the last few days. I wish I could say somewhere warm (it was 18 degrees here today), but alas, no. I've spent the better part of the last three days on the phone with Dell tech support dealing with the death of my hard drive, its restoration, near death experience, emergency surgery, recovery and finally, the purchase of an external hard drive--something I should have done years ago. I wonder if any of this has anything to do with those cracks I made about Microsoft the other day.
Well, I won't bore you with the details. It has a happy ending in that I didn't end up losing anything, but it was quite a headache. Thanks to one very dedicated tech support guy somewhere in India who performed what might be the equivalent of bypass surgery on my computer, it survived.